Description : Supervisor: Outbound. Company : DHL. Location : Boksburg, Gauteng

BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY Deutsche Post DHL Group is the world’s leading logistics and mail company. We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you’ll be working for a global company that’s focused on service, quality, and sustainability, and using the power of global trade to connect people and improve lives. And not just for our customers, but for every member of our Group too. At DHL Supply Chain South Africa, we’re looking for…
Vacancy
Supervisor: Outbound (Unilever- Jozi Park)
Job Purpose
To provide support to the Warehouse Manager and assist in the control of the Outbound Warehouse operations. To plan, co-ordinate, supervise and report upon the work activities of the Warehouse. Provide effective communication, leadership, motivation, training, and development. To direct, co-ordinate and plan the outbound operation through effective scheduling of employees, planning of all functions, supervise and control of employees. To ensure that the outbound operation is managed effectively and that customer service standards are achieved and maintained. Ensure that all contractual KPI targets are achieved and maintained in accordance with the Service Level Agreement. Support and enforce the business SHEQ and Legal objectives. Manage employees to perform their tasks/job descriptions ensuring product safety, quality, and integrity. Encourage employees to highlight incidents of deliberate product pilferages and damage. Enforce compliance with the listed.
Key areas of responsibility include:

• 
  Manage the daily operation: ensuring that KPI's are met, zero discrepancies, stock loaded and offloaded on time, ensuring productivity and activities are compliant with contractual KPI's, shrinkage minimised, MHE's are allocated, stock integrity on goods received and dispatched.

• Meet and exceed operational service levels and manage labour costs: achieving of contractual KPI's, effective utilisation of labour within budget, daily volume and resources plans are aligned, verify, and ensure daily activities and goals are achieved.

• 
  Drive and develop team culture: encourage and reward constructive internal competitiveness to the benefit of the Client.

• 
  Compliance with statutory and Company Policies and Procedures: ensure compliance within the team, Health and Safety, Employment Equity, Labour Relations, Legislative, Environmental issues, monitoring and maintaining a high level of compliance.

• 
  Human Resources: ensure appropriate staffing levels, high competence levels in staff, appropriate disciplinary actions are taken, monitor and manage leave trends, manage time keeping schedules, train and develop staff, achieve standards set out by monitoring performance and providing feedback.

• 
  Quality Control

• 
  Delivery of KPI's

• 
  Effective Leadership and Management of Operational teams

• 
  Delivery of safe, secure, clean, and fair work environment for team members

• 
  Ensure that Housekeeping is at highest standard

• 
  Team Building and Morale Management

• 
  Ensuring compliance of SOP's

• 
  Responsible for issues relating to Health & Safety and the environment

• 
  Maximise accuracy, productivity, and space utilisation

• 
  Translate, analyse, and deliver customer needs through effective operations

• 
  Ensure daily / weekly workload planning and volume forecasting routines are accomplished

• 
  Maintain stock control procedures and continuously review to enable daily reconciliation of theoretical and physical stock

• 
  Maintain appropriate information / reporting systems to monitor performance on an ongoing basis

• 
  Active participation in stock counts, i.e., Planning, Preparation, and physical counting of stock

• 
  Conduct training and competence assessments for new team members, ensuring that records are kept

• 
  Demonstrate respect without compromising on results

• 
  Ensure that product safety, quality and integrity is not compromised

• 
  Report any person’s behaviour that may impact on the safety, quality, and integrity of the stored product

Qualifications

• 
  Grade 12 / Matric – Essential

• 
  Tertiary Qualification in Logistics

Competencies

• 
  Making Customers More Successful - Individual Contributor

• 
  Shaping Direction - Individual Contributor

• 
  Driving High Performance - Individual Contributor

• 
  Developing Others - Individual Contributor

• 
  Developing Self - Individual Contributor

Skills/Experience

• 
  Computer literacy

• 
  Communication skills

• 
  Achievement of KPI's

• 
  Achievement of personal goals

• 
  Ability to work within a rapidly changing environment

• 
  Deadline driven

• 
  Good written and communication skills

• 
  Distribution and Logistics knowledge

• 
  Customer satisfaction

• 
  Ability to influence and negotiate at all levels

• 
  Problem solving

• 
  Flexibility

• 
  Team Development

• 
  Security knowledge

• 
  Business acumen

• 
  Achieve work targets and is willing to take on additional roles / responsibilities

• 
  Client and customer needs knowledge

• 
  Ability to work under pressure

Languages
English - verbal and written.